PRIVACY POLICY

Effective Date: February 4, 2026  |  Last Reviewed: June 2026  |  Flawless Beauty Med LLC

1. Introduction

FLAWLESS BEAUTY MED LLC d/b/a Flawless Beauty MedSpa is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our medical practice located in Arizona.

This Privacy Policy applies to information we collect through our website, in email, text, and other electronic communications, as well as information collected in our physical office location. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you schedule appointments, complete intake forms, register for an account, contact us via email, phone, or other channels, subscribe to our newsletter, participate in surveys or promotions, or request information about our services. This information may include name, address, email, and phone number; date of birth; gender; medical history; insurance information; payment information; emergency contacts; photographs relevant to treatment; and communication preferences.

Protected Health Information (PHI)

As a medical practice, we collect protected health information (PHI) as defined by HIPAA. Our collection, use, and disclosure of PHI is governed by our Notice of Privacy Practices, which is provided to all patients and available upon request.

Automatically Collected Information

When you visit our website, we may automatically collect information including IP address, browser type and version, operating system, referring URLs, pages visited, device identifiers, and location information.

Cookies and Similar Technologies

We may use cookies, web beacons, and pixel tags to improve website functionality and analyze usage. You may control cookies through your browser settings; however, disabling cookies may affect your ability to use certain features of our website.

3. How We Use Your Information

Service Delivery and Operations

We use collected information to provide, maintain, and improve our services; process transactions; send appointment reminders and administrative communications; respond to inquiries; provide customer support; and personalize your experience.

Communications and Marketing

With your consent where required by law, we may send marketing communications about our products, services, offers, promotions, and events. We may also deliver targeted advertisements and conduct surveys to improve our services.

Analytics and Research

We monitor and analyze trends, usage, and activities in connection with our website and services to improve patient experience and develop new products and features.

Legal and Security Purposes

We use information to detect and prevent fraud and illegal activities; protect the rights, property, and safety of patients and our practice; comply with legal obligations; and enforce our policies and terms.

4. Disclosure of Your Information

Third-Party Service Providers

We may share your information with vendors who perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, marketing assistance, and IT security. These parties are contractually obligated to use your information only for the purpose of providing those services and may not use it for independent marketing or any other purpose.

SMS Consent Data — No Third-Party Sharing:

SMS/text message opt-in consent, SMS consent status, and mobile phone numbers collected for SMS communications are never sold, rented, shared, or disclosed to third parties or affiliates for any purpose, including marketing. This prohibition applies without exception.

Business Transfers

If we are involved in a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or control of your personal information. Notwithstanding the foregoing, SMS opt-in consent, SMS opt-in data, and mobile phone numbers collected for SMS communications will not be transferred to any third party in connection with a business transfer for use in SMS marketing or promotional campaigns without obtaining fresh, express consent from the affected individuals.

Legal Requirements

We may disclose your information where required by law or in response to valid requests by public authorities, and in good faith to comply with legal obligations, protect our rights, or prevent wrongdoing.

5. HIPAA Compliance

Any disclosure of protected health information will be made in accordance with HIPAA and our Notice of Privacy Practices. We will obtain your written authorization before using or disclosing your PHI for purposes other than those described in our Notice of Privacy Practices, as required by applicable law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, SSL technology, firewalls, access controls, regular security assessments, staff training, and physical security measures at our facilities.

No method of electronic transmission or storage is 100% secure. In the event of a breach of unsecured protected health information, Flawless Beauty Med LLC will provide required notifications in accordance with HIPAA and applicable Arizona law.

Required Disclosures

Messaging frequency may vary.

Message and data rates may apply. Standard carrier rates apply; Flawless Beauty Med LLC is not responsible for charges from your mobile carrier.

Opt-Out Instructions

To opt out at any time, text STOP or UNSUBSCRIBE to any message you receive from us. You will receive one final confirmation message, and no further SMS messages will be sent unless you re-enroll.

Assistance

For assistance, text HELP or visit our website at https://www.flawlessbeautymed.com.

Privacy of Mobile Numbers

We will not sell, share, or rent your mobile phone number to third parties without your consent, except as required by law or as described in this Privacy Policy.

Links

Privacy Policy: https://flawlessbeautymed.com/privacy-policy/

Terms of Service: https://www.flawlessbeautymed.com/terms-of-service/

SMS Disclosure Statement

The following disclosure applies to all SMS communications from Flawless Beauty Med LLC:

If you consent to receive SMS from FLAWLESS BEAUTY MED LLC, you agree to receive appointment reminders, account notifications, membership and billing updates, order and prescription alerts, clinical follow-up and aftercare messages, and marketing and promotional messages from us. Reply STOP or UNSUBSCRIBE to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://flawlessbeautymed.com/privacy-policy/ to see our privacy policy and terms and conditions.

SMS opt-in consent and phone numbers will not be shared with any third parties or affiliates. To opt out at any time, reply STOP or UNSUBSCRIBE to any message.

8. Your Rights

Arizona Residents

As an Arizona resident, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your personal information in certain circumstances, and the right to opt out of certain uses of your information. To exercise these rights, please contact us using the information provided below.

HIPAA Rights

As a patient, you have rights regarding your protected health information under HIPAA, including the right to access, correct, and restrict use of your health information, request confidential communications, and receive an accounting of certain disclosures. Please refer to our Notice of Privacy Practices for full details.

Marketing Opt-Out

You may opt out of marketing communications at any time by following the unsubscribe instructions in any marketing message or by contacting us directly. Non-promotional communications such as appointment reminders and clinical follow-up messages are not affected by marketing opt-outs.

9. Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe your child has provided us with personal information without your consent, please contact us and we will take steps to remove such information promptly.

10. Third-Party Websites

Our website may contain links to third-party websites and applications. We do not control these sites and are not responsible for their privacy practices. We encourage you to review the privacy policy of every website you visit.

11. Access Requests

Requests to access, amend, or obtain copies of your information are handled in accordance with HIPAA and applicable Arizona law. We may require reasonable identity verification before processing a request. Reasonable cost-based fees may apply for copies of records as permitted by HIPAA and applicable state law. We will respond within the timeframes required by law; extensions will be disclosed in advance if applicable.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by email (where we have your address) or by notice on our website prior to the change becoming effective. The updated Effective Date at the top of this Policy reflects the date of the most recent revision.

13. Retention of Information

We retain your personal information only as long as necessary for the purposes described in this Privacy Policy, or as required to comply with legal obligations, resolve disputes, and enforce our agreements. Log files are generally retained for a shorter period unless required for safety, security, or legal compliance purposes.

14. Jurisdiction and Geographic Limitations

Flawless Beauty Med LLC is located in Arizona and does not treat patients outside of Arizona. Information collected through our website is processed and stored in the United States. This Privacy Policy is governed by the laws of the State of Arizona and applicable federal law. Disputes shall be resolved exclusively in the state or federal courts located in Arizona.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Flawless Beauty Med LLC

2501 W Happy Valley Road, Building 40-1115, Suite 104-105, Phoenix, AZ 85085

Main Office: 602-898-3657

Website: https://flawlessbeautymed.com/privacy-policy/

This Privacy Policy is effective as of February 4, 2026.